Privacy Policy

1. Who we are

Proximent Solutions is operated by Proximent, the firm behind Proximent Finance. Our platform provides configured business operations including bookkeeping, team communications, inventory, and HR tools.

2. What we collect

• Account and profile data: name, email address, organization name, and role information when you sign up or are invited to a workspace.
• Business data: records you create or upload while using the platform, such as bookkeeping entries, employee records, inventory items, messages, and files.
• Usage and technical data: browser type, device information, IP address, pages visited, and error logs to help us operate and improve the service.
• Cookies and similar technologies: tokens and preferences stored on your device to keep you signed in and remember your settings.
• Payment information: payment details are collected by our payment processor, Stripe; we do not store complete payment card numbers on our own systems.
• Support correspondence: messages you send to our support team, including attachments and diagnostic information.

3. How we use information

• To provide, maintain, and secure the platform and your account.
• To communicate with you about service updates, billing, and support.
• To understand usage patterns and improve the product experience.
• To comply with legal obligations and enforce our terms.
• To prevent fraud, abuse, and unauthorized access.

4. Legal basis for processing

We process personal data where we have a valid legal basis, such as the performance of a contract with you, our legitimate interests in operating the business, your consent where required, or compliance with a legal obligation.

5. Subprocessors and integrations

We rely on carefully selected service providers to host, secure, and operate the platform. These may include:

• Lovable Cloud / Supabase for backend database, authentication, and edge infrastructure.
• Stripe for payment processing.
• Cloudflare for hosting, security, and performance services.
• Google for OAuth sign-in and hosted fonts.

These providers may process data in regions where they operate. We choose integrations that implement appropriate technical and organizational safeguards.

6. Cookies and analytics

We use cookies and similar technologies for authentication, security, and preferences. We may also use analytics services to understand how visitors interact with the site. You can adjust cookie settings through your browser, though some features may not work if essential cookies are disabled.

7. Data retention and deletion

We keep personal and business data for as long as needed to provide the services you requested, maintain business records, and comply with legal obligations. When data is no longer needed, we delete or anonymize it in accordance with our internal procedures.

8. Security

We implement commercially reasonable technical and organizational measures to protect your information, including authenticated access controls, per-organization data isolation, encrypted data transmission, and regular review of our infrastructure. No online service can guarantee absolute security.

9. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal data, or to receive a copy in a portable format. To exercise these rights, contact us at the email below.

10. Children

The platform is not directed to children under 16, and we do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us so we can remove it.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be posted here with an updated "Last updated" date. Material changes will be communicated through the platform or by email where appropriate.

12. Contact us

For privacy questions, data access requests, or to report a concern, reach out to: